Latest Updates
Find out the latest Meeting Brief: Openreach announcement on PSTN switch-off
Latest Updates
Are you and your customers ready?
31st January 2027
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Are you and your customers ready?
31st January 2027
Day(s)
:
Hour(s)
:
Minute(s)
:
Second(s)
Regulatory and Policy guidance and industry representation for professional communications providers, managed service providers & resellers.
Communications
Regulatory and policy support, industry representation and guidance for Communication and Managed Service Providers, Resellers. This includes telecoms compliance through checks, templates, training and regular briefings as well as access to alternative dispute resolution and much more.
Business Radio
Support for the business radio industry around key strategic points for the UK of radio spectrum for high quality radiocommunications, enforcement of the rules, competition, wideband / broadband mission-critical data, site engineering and harmful interference from small-scale DAB.
Vehicle Installers
Support for the installer community providing the crucial technical skills to ensure electronic equipment is installed properly.
Providing the tools, knowledge & support you need to stay compliant, competitive & connected.
Training Modules
Bite-sized training modules developed to provide regulatory guidance for members to help them comply with the Ofcom General Conditions and UK Regulation covering an overview of UK regulation, Ofcom Regulation – the general conditions and EECC, advertising and promotion, sales & marketing, contracts, switching for fixed voice, broadband and mobile.
FITAS Accreditation
The only accreditation to ensure vehicle installations are carried out to the standards set out in FCS1362; the UK Code of Practice for the installation of mobile radio and related ancillary equipment in land-based vehicles.
Consultations & Representation
FCS represents the business-to-business market for voice and data communications, bringing together dealers, manufacturers, resellers, and support industries. Its 3,000+ specialist companies equip public and private sector clients with solutions ranging from telephony and broadband to large-scale, mission-critical communications for businesses, events, and emergency services.
Our Mission
FCS is a not-for-profit member organisation; our key purpose is to support and champion our members’ interests.
We create the tools and services to help CSPs/MSPs and Installers understand and comply with Ofcom regulation as well as making sure the competitive landscape remains fair, so that the opportunity to thrive is not based on company size. This in turn creates the solutions and services environment for the growth of ‘UK PLC’.
This encourages new entrants and innovation in the marketplace.
Member Benefits
FCS is a communication industry association: Membership is open to any organisation which supplies or supports business-grade communications solutions to commercial, public sector or private customers.
As an FCS member, companies can participate in shaping FCS policy positions and escalating commercial issues by taking part in one of the FCS working groups, or joining delegations to Ofcom. Other tangible benefits include regulatory compliance checks, templates and expert team support, on-demand regulatory training and monthly tenders.
Join us today
Members benefit from telecoms regulatory checks, dedicated compliance and regulatory expert team support, templates for Ofcom compliant consumer & complaint codes, dispute resolution support, bite-size on-demand online regulatory training covering Ofcom’s General Conditions, represented interests and more to avoid fines, save time and strengthen your reputation with customers and partners.
Empowering professional voice and data communications solutions companies
Best Practice
FCS provides telecoms members with Ofcom compliant Consumer and Complaint Code templates at an affordable rate, discounted for members. They can also receive an annual maintenance review to ensure that codes are up to date and remain compliant.
In addition, there are two best practice schemes; FITAS for vehicle electricians and SEAS for radio mast site engineers.
Industry Standard
Best practice is based on industry standards established by FCS in response to industry needs. This includes FCS1362 for vehicle electricians installing radio-frequency equipment and FCS1331 for radio mast site engineers installing and servicing equipment and antennas.
Representation
FCS represents the vital business-to-business market for voice and data communications. The dealers, manufacturers, re-sellers and support industries which enable companies to do business with one another in today’s global, digital marketplaces. Upwards of 3,000 specialist businesses, focused and dedicated to equipping private- and public-sector clients with everything from conventional telephony to international broadband; from one-to-one communications for small businesses to one-to-many marshalling for rock concerts; from multi-user set-ups for call centres to resilient mission-critical voice and data for fire, police and ambulance users.
Communication and Managed Service Providers
Membership is open to any organisation which supplies or supports business-grade communication solutions to commercial, public sector or private customers.
Latest News
FCS Launches New Website for Improved Member Experience
As part of our ongoing commitment to members, we are delighted to launch our new website.
The new platform has updated features, including an improved search function, making it:Â
Easier to useÂ
Easier to find informationÂ
Faster to get to our Briefings
Complying with Regulation can improve your bottom line
Regulatory Compliance, why it’s important and what applies to you!
Presented at the UKPW26 and by Stefanie Norman and Steve Kerr
Welcoming Nicola Robbins to the Regulation & Industry Engagement Team
FCS is delighted to welcome Nicola Robbins to the team. Nicola has been in the telecoms industry for over 30 years; nearly half of that in the Regulatory and Industry Engagement arena as well as with BT, TalkTalk and latterly PlatformX Communications (TalkTalk Group’s...
Accreditation Schemes
FITAS Accreditation Scheme
FCS operates the Police fleet and GPS-approved code of practice for installing radio frequency equipment in motor vehicles.