News

Posted on 16/04/2020 Following FCS' recent letter regarding the impact of COVID-19 on the communications industry, we have been offered a meeting with Ofcom, which will take place next week - on Wednesday 22nd April. At that session FCS will be discussing the...

Posted on 15/04/2020 Following the letter sent by FCS last week, Openreach has introduced a number of commercial measures aimed at helping communications providers to manage business customers who have reduced or shut down their operations and wish to suspend their...

Posted on 06/04/2020 Coronavirus Update: look out for the regular updates we’re emailing to you. On the 1 April we sent an update on: Openreach Escalations process, the delay to the Openreach 20/21 and the latest Ofcom statement on serving customers during the...

FCS has today sent a letter to Clive Selley, CEO of Openreach, setting out our concerns about the impact of the COVID-19 pandemic on the communications industry and its customers, and propose, at a high level, possible ways forward to mitigate potential harm to both...

Posted on 22/02/2019We have been asked by the DCMS to circulate a short questionnaire to you all about preparation and planning for Brexit and the impacts of a no-deal scenario.Please login for further informationCathy [email protected] [private...

Posted on 22/02/2019 Those of our members who were on the CSP call this week will recall that I mentioned a statement that Ofcom was due to publish on the changes afoot as we move to all IP. Please login for further information Cathy Gerosa [email protected] [private...

Posted on 20/02/2019Please find below the details of two Openreach briefings for our members - the first may require action from you, the second is an invite to join a proof of concept for chatbot development.Please login for further informationCathy...

Posted on 14/01/2019You may find these briefing papers, written for MPs, helpful. The first is an overview of the events leading to the BT/Openreach legal separation along with the timelines involved. The second sets out Government’s plans for promoting full-fibre...

Posted on 22/07/2019 Ofcom's International Stakeholder Forum featured discussions about the DCMs update on AVMS Directive Consultation, Transposition of the EECC, BEREC Update and EU Spectrum - RSPG & RSC.  Please find the slide presentation that was shown at the...

Posted on 02/02/2016 New Best Practice code on stolen devices launched for the mobile phone industry The Federation of Communication Services (FCS) has released a new landmark Code of Practice for gadget recyclers, to protect both consumers and reprocessors from...